But then the goods arrive at a port, the time it takes to dock the ship, unload the ship, and move product in and out of a terminal is where the predictability breaks down. Ocean is like rail, there is decent visibility to goods as they move across the ocean. It depends on the hub and which carrier is moving it.” “The average dwell is all over the place. “We can’t rely on the average dwell” at a ramp. But when goods are unloaded at a train ramp, visibility is more problematic. There is visibility to the goods on the train. Cardinal has chosen not to work with some carriers that could not meet their standards for “data readiness.” Planes can also provide near real-time visibility. Similarly, Cardinal seeks to work with carriers that are willing to equip the trailers with GPS. Cardinal has trailers that are equipped with GPS units that report on the trailer’s location to FourKites every 15 minutes. Truckload and less-than-truckload visibility is good at Cardinal. The visibility the FourKites solution can provide is dependent on the signals it gets from transportation assets. While the goal is real-time visibility, that is in part mode dependent. We are making significant IT investments to build our data capabilities and using innovative new technologies like artificial intelligence and predictive analytics to monitor trends and develop new solutions.” That statement, made before the massive distributor began working with FourKites, describes the visibility solution. The FourKites solution did not offer visibility to couriers, but the visibility provider agreed to codevelop this with Cardinal Health.īrian Rice, their chief information officer, stated in the annual report that “data is critical to everything we do as a company, and to our future growth. “There have been fast advances in the last several years in this area.” Cardinal concluded that FourKites had the most advanced visibility solution and the best product roadmap.
“Better visibility is something we always aspired to,” Mr. Cardinal Health wanted real-time visibility across all those modes. Cardinal Health Operates a Fleet of TrucksĪcross their inbound and outbound supply chains the goods are transported by air, ocean, rail, truckload, less-than-truckload, parcel, and even couriers. Cardinal picks, packs, and ships orders the next day across the country. The pharmaceutical segment alone makes more than 30,000 U.S. But they distribute products to customers of all sizes including independent drug stores, hospitals, doctor’s offices, nursing homes, and other healthcare providers.Ĭardinal Health sources products globally and distributes those pharmaceutical and medical supplies in the United States through their network of distribution centers. Their two biggest retail customers – CVS and OptumRx, account for 40% of Cardinal’s revenues. The pharma segment distributes branded and generic pharmaceutical, specialty pharmaceutical and over-the-counter healthcare and consumer products to retailers. The company projected making capital expenditures in this fiscal year of between $400 million and $450 million these investments will be primarily for information technology and infrastructure.Ĭardinal Health reports revenues in two segments, the pharmaceutical segment and the medical segment, and the FourKites real-time visibility solution has been deployed to both. According to their most recent annual report, a strategic goal for the company includes enhancing their global supply chain. The company, with revenues of over $150 billion, is massive. is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. Headquartered in Dublin, Ohio, Cardinal Health, Inc.
In an interview, Sean Halligan, the senior vice president of pharmaceutical operations at Cardinal Health, described how they are thinking about this journey. Since then, FourKites has become a key steppingstone in their journey to build a next generation control tower. With the onset of the Covid-19 pandemic, Cardinal Health made the decision they needed enhanced visibility into PPE shipments as demand for these products surged. Sean Halligan, Senior Vice President Pharmaceutical Operations, Cardinal Health
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